Enterprise Content Management (ECM) encompasses many technologies that can be implemented alone or with each other to deliver particular solutions to solve specific business problems in an organization. Examples of such technologies include capture, document management, document imaging, records management, web content management, business process management and storage management. Quite often, organizations do not have a sound strategy to implement such solutions across the enterprise. Instead, we would find pockets of departmental solutions utilizing a certain technology without taking into considerations how such a solution will integrate with other ECM technologies and grow in the future and how it will integrate with other ECM solutions in other departments.
During the last 2-3 years, we have witnessed significant changes in ECM technologies and their corresponding suppliers. With the Internet and Web platforms playing a key role in how organizations are accessing, managing and sharing information internally and externally, we are witnessing the emergence of next generation content management solutions that fully utilize such Internet standards, Web platforms, and Portal technologies. These solutions support all of the intranets, extranets, and Web applications across an enterprise within one integrated platform, instead of relying on separate fragmented systems.
This will not only result in extremely cost effective solutions, but also allows for the seamless access to content stored in the content management system by other Line of Business applications such as CRM, ERP, and Accounting systems. These solutions will also simplify compliance efforts, keep business information secure, and streamline the everyday business processes that are a drain on organizational productivity.
NteliPath methodology for helping organizations implement reliable and cost-effective ECM solutions is a structured multi-phase process designed to ensure that these implementations are tightly coupled with the business needs of the organization. Depending on what level your organization has reached in implementing an ECM program, NteliPath consultants will work closely with your team to identify the gap between your existing practices and current best practices.
Below are some of the services offered by NteliPath, in part or in total, depending on your organization’s specific needs and objectives:
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